Surveillance Tech Robotizes Employees, Eroding Trust and Well-Being

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It very well may be that the costs to employee well-being actually significantly diminish, perhaps even negate, the supposed financial gains surveillance seems to promise. In some Chinese elementary schools, students wear attention-monitoring…

How to Avoid Fueling Affective Polarization

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Another contentious election year is upon us, and the political machines fueling mutual contempt across the aisle are heating up. On top of our political divide, the past weeks have shown us the ugliness of just how racially divided we…

Straight Talk About the Business Ethics of Workplace Surveillance

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On the potentially toxic combination of management culture and modern surveillance.

Can We Have Post-Traumatic Growth After COVID-19?

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Jonathan Haidt explains how organizations can not just cope with, but positively evolve through, this crisis.

Values Based Leadership, Northwestern University-Kellogg School of Management, 2015

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Download syllabus for Values Based Leadership, taught at Northwestern University-Kellogg School of Management in 2015 by Adam Waytz. Download

Is There a Problem with Meaningful Work?

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The eminent philosopher Bertrand Russell, who died exactly 50 years ago at the impressive age of 97, once penned a polemic lauding laziness. Beginning on a humorous note—he wrote of having hopes that, after reading his essay, the leaders…

Evolutionary Thinking Can Help Companies Foster More Ethical Culture

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Humans have some basic needs that work should fulfill if organizations want to get the best out of them. Charles Darwin ended The Origin of Species, his argument for evolution by natural selection, on a note of celebrated eloquence. “There…

Company Snapshot: Conscious Capitalism- Core to The Container Store’s Success

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The third of three Company Snapshots, these research-based pieces by guest author Jessica Guo look at aspects of successful companies that can be examined for strategy and information of benefit to both active businesses and the academics that study them. See our first company snapshot examining culture and values at Costco and our second company snapshot looking at how values around sustainability and responsibility drive culture and integrity at Patagonia.

 

Company Snapshot: Conscious Capitalism- Core to The Container Store’s Success

According to a 2012 study by the global management consulting firm Hay Group, retail stores typically see turnover of 67% in part-time employees. Yet the Container Store, a leading storage and organizational products retailer, boasts an annual store employee turnover rate of only 10%.

The Container Store’s employee satisfaction translates directly into bottom-line success: the company has grown from a founding $35,000 investment in 1978—about $131,000 in today’s currency—to earn over $800 million in net sales in FY 2017. “A good capitalist will see the value of what we’re doing,” co-founder Kip Tindell says. “We would not be as profitable if we did less for our employees and vendors.”

Company Snapshot: “Don’t Buy Our Products” – Ethics at Patagonia

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The second of three Company Snapshots, these research-based pieces by guest author Jessica Guo look at aspects of successful companies that can be examined for strategy and information of benefit to both active businesses and the academics that study them. See our first company snapshot examining culture and values at Costco.

 

Company Snapshots: “Don’t Buy Our Products” – Ethics at Patagonia
 

When asked what he thought made a good company, Yvon Chouinard replied with one word: responsibility.

Despite being the founder of a retail consumer brand company Patagonia, Chouinard is also a conservationist who advocates for anti-consumerism. He believes that Patagonia has “made a contract with our customers to make clothing as responsibly as possible.” To that end, Chouinard actively encourages his consumers to “think twice before you buy a product from us. Do you really need it or are you just bored and want to buy something?”