The Psychology of Shifting to Stakeholder Capitalism

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The key driver for a shift toward stakeholder capitalism is unlikely to be a presentation on the metrics, and far more likely to be the conversation an executive is having with his teenage children at the dinner table. As a result of COVID-19’s…

The Real Test for McKinsey After Rejecting CEO Kevin Sneader

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McKinsey’s pitch is that it helps clients compete at the leading edge of business innovation. It should apply this model to its own operations. Last month, McKinsey’s 650 global partners turned down CEO Kevin Sneader’s bid…

What Leaders Signal to Workers When They Compensate Victims

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Compensators, in an economic game, were seen as more trustworthy, moral, generous, and friendlier than punishers. Of all the levers at the disposal of a manager, an invaluable one for promoting cooperation is punishment. Teams that effectively…

Let’s Make 2021 a Year for Self-Honesty

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What if instead of fueling our instincts to be heroic, intensifying our dopamine-drenched feeling of being indispensable that comes from finishing that report at 2 am, we acknowledged that we have limits? 2020’s tumultuous story exhausted,…

The Moral Identity of an Organization Hinges on Leadership and Affects Everyone

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Our offices—or our Slack channels and Zoom meetings—are increasingly a forum for contentious discussions about political and social issues, and what a company’s stance should be. One of the more interesting media shake-ups recently…

New Evidence Shows How Gender Diversity Improves Banking Culture

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A larger presence of women on a bank's board of directors helps to foster a better corporate culture. In the past decade, a larger-than-ever number of scandals and fraud episodes led to the world's largest banks being hit with an unprecedented…

Watch Us Discuss Our New Era of Organizational Culture

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https://www.youtube.com/watch?v=sAmOPRQMKzw The first webinar in a series called "Navigating a New Order: Business Responsibility and Opportunity in the Post-Trump Era," hosted by the Business & Society Program at NYU. Three forces—the…

How Company Culture Can Survive Remote Work and Be Ethical

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Just as important as the new challenges, is what is missing from the remote office—coworkers, supervisors, a professional environment, office pop-ins, small talk, and casual social clustering. Due to advancing technology, COVID-19, and…

The Ethical Systems End-of-2020 Letter

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There is much to do in 2021, and we would love to continue the conversation! 2020 was a disruptive, transformative year in every respect, including organizational culture. The pandemic has dramatically shifted the ways that most of us work.…

How Business Can Boost Human Rights in 2021

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The ghost of Milton Friedman still haunts corporate America and his outdated model. Few will regret the passing of 2020, a year headlined by a global health crisis, profound economic distress, and high-profile examples of racial inequality.…