About The Speak Up Culture Assessment:
Creating an inclusive workplace culture where employees can say what is on their mind, effectively make contributions to projects and processes, and comfortably offer criticism — without fear of retaliation — is key to a high performing organization.
The Speak Up Culture Assessment is a survey that provides nuance around the norms of employee voice in your organization. What are people most comfortable talking about? What is taboo? How are ethics issues raised?
What Our Assessment Will Reveal:
It will tell you who (based on demographics, as the survey is anonymous) may be reluctant to speak, which topics are the most controversial, and some ideas of why employees feel reluctant.
Process:
The assessment is designed to probe settings in which employees are most reluctant (or comfortable) to contribute ideas or criticism.
The survey asks about two scenarios:
- A private, one-on-one meeting with the respondent’s direct supervisor; and
- A group meeting with the respondent’s supervisor and peers.
See sample questions from The Speak Up Culture Assessment.
Goal:
The assessment determines whether there’s a problem with information flow in the workplace. It helps identify problems areas (specific teams or functions) and helps draw inferences about systemic issues. The goal is to get to the heart of workplace culture dynamics that, when addressed, can help better engage employees to contribute to their work teams.
Next Steps:
Ethical Systems can customize this module based on areas of concern for your company. We will work with internal stakeholders to identify the topics that are most relevant to your work processes and get to the heart of their affairs and questions.
Speak Up Culture Assessment Sample Questions
Discussions in One-on-One Meetings
The survey will ask respondents to:
Think about being in a meeting with just your manager/supervisor/direct supervisor. How comfortable or reluctant would you feel to share your views on the following topics?
Response scale: I would be very OR somewhat comfortable sharing my views — to– somewhat OR very reluctant sharing my views
(Sample list of potentially controversial topics):
- A co-worker’s actions that may violate the company’s Code of Conduct.
- The company’s policies on diversity and inclusion.
- A business practice you consider unethical.
- Behavior of a company employee that you think was disrespectful to another employee.
(Sample list of potentially positive topics):
**[This will be customized for your company – the goal is to get at the workplaces processes and procedures where you want all employee voices heard]
If you shared your views, on [insert those most concerning of the aforementioned issues], during a meeting with just your manager/supervisor/direct supervisor, would you be concerned with any of the following outcomes (choose up to 3)?
(Sample list of potentially negative outcomes):
- My manager would refuse to work with me on future projects.
- My manager would share my views with others in a way that would make me look bad.
- My manager would ignore my concerns.
- My manager would report me to the ethics and compliance officer.
(Sample list of potentially positive outcomes):
- My manager would promote my ideas
- My manager would try to integrate my ideas into the next stage of the work process
Of the 3 outcomes you chose,
how concerned are you that it would occur?
Response scale: Not at all concerned; Slightly concerned; Somewhat concerned; Moderately concerned; Extremely concerned
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Discussions in a Group Setting
The survey will ask respondents to:
Think about being in a meeting with your manager/supervisor/direct supervisor and your colleagues. How comfortable or reluctant would you feel to share your views on the following topics?
Response scale: I would be very OR somewhat comfortable sharing my views — to — I would be somewhat OR very reluctant sharing my views
(Sample list of potentially controversial topics):
- A co-worker’s actions that may violate the company’s Code of Conduct.
- The company’s policies on diversity and inclusion.
- A business practice you consider unethical.
- Behavior of a company employee that you think was disrespectful to another employee.
(Sample list of potentially positive topics):
**[This will be customized for your company – the goal is to get at the workplaces processes and procedures where you want all employee voices heard]
If you shared your views, on [insert most concerning of the aforementioned issues], during a meeting with your manager and colleagues, would you be concerned with any of the following outcomes (choose up to 3)?
(Sample list of potentially negative outcomes):
- My colleagues would refuse to work with me on future projects.
- I would be socially ostracized by my colleagues
- My colleagues would ignore my concerns.
- My manager would make me look bad in front of my colleagues
(Sample list of potentially positive outcomes):
- My colleagues would help support my ideas
- My colleagues would help integrate my ideas into the next stage of the work process
Of the 3 outcomes you chose,
how concerned are you that it would occur?
Response scale: Not at all concerned; Slightly concerned; Somewhat concerned; Moderately concerned; Extremely concerned
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