Tag Archive for: corporate culture

When Surveillance Is Self-Defeating

In February, Barclays Bank in the United Kingdom announced that it would end a staff-monitoring scheme after the Trades Union Congress accused the bank of using “dystopian Big Brother employment practices.” However, numerous American…

The Case for Diversifying the Prototypical Leader

Fostering a diversity of views and styles of leadership could give organizations, among other things, an ethical advantage.

Is There a Problem with Meaningful Work?

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The eminent philosopher Bertrand Russell, who died exactly 50 years ago at the impressive age of 97, once penned a polemic lauding laziness. Beginning on a humorous note—he wrote of having hopes that, after reading his essay, the leaders…

Meet Alison Taylor, Ethical Systems’ New Executive Director

Over the years I’ve found it common, interviewing people, to hear that their line of work wasn’t what they envisioned for themselves. A game theorist I spoke to not too long ago, for example, had originally planned to study spacetime…

Leaked Boeing Emails Show Slippery Slope of a Bad Compliance Culture

Today’s hyper-transparent environment has given the public stunning opportunities to review internal communications from executives at leading companies and to pass real-time judgments on the strengths and vulnerabilities of their cultures.…

The Psychology of Ford’s Fiesta and Focus Cover-Up

It started with a trail of car owners bringing their Fords to repair shops. Eventually, it escalated to an out-of-control hemorrhaging of warranty costs and legal bills. Now Ford faces a federal criminal fraud probe into its conduct. Did the…

Here Is What Replaces Shareholder Primacy

One day, about a decade ago, an evolutionary biologist from Binghamton, New York, made a decision: He’d use his knowledge of humanity’s social nature to try to understand and improve its social life, especially in his hometown.

Creating and Maintaining a Healthy Corporate Culture: RANE podcast with Azish Filabi

In this podcast, (Risk Assessment Network + Exchange) RANE’s Serina Vash sits down with Azish Filabi, Executive Director, Ethical Systems, to discuss what drives a healthy corporate culture and best practices for creating and maintaining that culture. Through research and collaboration with the best academics in the field, Azish dedicates her time to helping businesses assess and promote ethical behavior and culture in their organizations.

Bank Culture: Can regulators have an impact?

A March 14 New York Times Dealbook article by David Zaring of the Wharton School looks at bank culture from a regulatory perspective and questions why NY FED regulators are taking on the grand task of attempting to make culture and ethics an important part of bank supervision- especially when “creating and regulating culture by regulatory fiat is so difficult.”

 

Ethical Systems has made fortifying ethical corporate culture a main concentration of our efforts, as there is no better determinant to predicting misconduct. An ethical systems approach to business ethics considers the interplay between corporate culture with considerations for how to motivate individual to be more ethical (nudging),and the regulatory (guiding policies that impact behavior and outcomes).

 

When examining company culture, leaders should consider whether it is one in which company values are infused into all aspects of the operation, where managers lead by example and teams are encouraged to speak up about ethics and other issues? Or, if it is a culture in which checking the compliance boxes off a list is seen as most important and certain behavior is tolerated by high-performers but not allowed for others?

Testing, Testing: Drawing Conclusions From Test Environments

One challenge identified in academic literature on behavioral ethics and business is finding practical applications for the lessons learned from test environments. All of us at Ethical Systems, including our collaborators and partners, are working on how to best leverage these findings.

This challenge is succinctly presented by Donald C. Langevoort of Georgetown University in a recent article about behavioral ethics and behavioral compliance. As he points out, the lessons from behavioral ethics are intuitive and while the outcomes aren't necessarily predictable, they are often unsurprising. It makes sense, for example, that 'just in time' communications improve ethical decision-making because the reminder of the moral fallout of one's choices become prominent. In another example, Langevoort describes the concept of ethical blind spots- as popularized by two ES collaborators, Max Bazerman and Ann Tenbrunsel- distorting good judgment and sensible decision making.