How Shopify’s Support Team Puts Trust at the Core of Its Operation
As many organizations stick to remote work or hybrid models, questions about what type of organizational culture can best support their business in this new work reality remain top of mind. Simulations in which players must decide...
The Reason We’re Becoming More Extreme
In this episode of Reality Check on CNN, host John Avlon speaks with Jon Haidt about the psychology of authoritarianism in politics. They discuss why both the political left and right are becoming more extreme,...
Against the “Value Alignment” of Future Artificial Intelligence
It’s good that our children rebel. We wouldn’t want each generation to overcontrol the values of the next. For similar reasons, if we someday create superintelligent AI, we ought to give it also the capacity...
The Hot News of Union Battles at Big Corporations Is Good for the Labor Movement
Union drives have suddenly become hot news. In a closely watched Nov. 29, 2021, decision, the National Labor Relations Board ruled that Amazon had committed serious violations of federal labor law during a union campaign...
The Promise and Perils of Life Lived Online
I am sitting in a darkened room, listening to upbeat music of the type often used at tech conferences to make attendees feel they are part of Something Big, waiting in eager anticipation for a...
Are You a More Holistic or Analytic Thinker? Take This Quiz to Find Out
Left-brain or right-brain? Creative or critical? Analytic or holistic? We love to divide the world into simple dichotomies. You’ve probably heard that left-brain dominant people are supposed to be more logical, while right-brain people are...
Our End of 2021 Letter
Another year of Covid has disrupted and transformed personal lives, work lives, and companies. The practitioners and researchers we speak with are grappling with the so-called “great resignation”; hybrid and remote work; employee activism; new leadership...
Business Leaders Should Take a Stand Against China’s Human Rights Abuses
On November 2, Peng Shuai, a Chinese tennis star and former Olympian, posted a statement online accusing a former senior Chinese government official of sexually assaulting her. Chinese censors quickly removed the post and Peng disappeared from...
Rachel Ruttan on Business’ Role in Eroding Sacred Values
In this conversation with Ethical Systems, Brian Gallagher speaks with Rachel Ruttan about her recent paper, “Instrumental Use Erodes Sacred Values.” Across seven studies, she and her colleague probed the effects of exposing people to...
The Psychological Cost of Companies Sounding Ethical for Money
In Star Wars Han tells Leia, after rescuing her from execution, “Look, I ain’t in this for your revolution and I’m not in it for you, princess. I expect to be well paid. I’m in...