An Organizational Scholar Explains How to Learn from COVID-19

How do decision makers learn from a rare event and prepare for the future? A few ideas from organizational learning may help: attend to near misses, learn vicariously, watch out for competency traps, and downplay theory. As of today, the…

Sometimes It’s Best to Fight Bias with Bias

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When Christina Fang was a graduate student at the University of Pennsylvania, in the Wharton School of Business, she took a course on behavioral decision making and it blew her away. It fascinated her that people and firms can deviate systematically…

Conspiracy Thinking in the Workplace Isn’t Harmless Gossip

Conspiracy theories in the workplace can lead to worker disengagement, diminishing positive feelings about the work environment, and appear to encourage turnover. There was a moment, in our recent Breaking the Fever podcast episode, when…

How CEOs Should Think About Rebuilding America

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The OODA (Observe, Orient, Decide, Act) loop framework, used by Air Force pilots, is readily adaptable for peacetime use to help CEOs become the fast-evolvers they need to be to survive—or better yet, thrive—in an uncertain business environment. The…

The Case Against Entrepreneurship As We Know It

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Is there a “Third Way” for entrepreneurship, which differs from both laissez-faire and centralized planning? Entrepreneurship is typically regarded as an individualistic activity that takes place in a free-market economy, usually in…

How to Avoid Fueling Affective Polarization

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Another contentious election year is upon us, and the political machines fueling mutual contempt across the aisle are heating up. On top of our political divide, the past weeks have shown us the ugliness of just how racially divided we…

Straight Talk About the Business Ethics of Workplace Surveillance

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On the potentially toxic combination of management culture and modern surveillance.

Culture Explains Our Weak Response to the Coronavirus

The sneakiness of the novel coronavirus has wreaked havoc worldwide.

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5 Ethical Challenges During COVID-19 That Businesses Need to Meet

The ethical challenges to businesses at this time may be familiar, but they take on new meaning and priority now.