switch.jpg

Switch: How to Change Things When Change Is Hard

, , , , , ,
Switch: How to Change Things When Change Is Hard by Chip Heath and Dan Heath Crown Business, 1st Ed. (2010) (public library) Summarized by Jennifer Fang Overview Change is difficult, or so most people believe. Switch identifies the crucial…

Corporate Culture

, , , ,
Zappos office The ethical culture in an organization can be thought of as a slice of the overall organizational culture. So, if the organizational culture represents “how we do things around here,” the ethical culture represents “how…